We now have the landline phone number and the extension of the landline showing on the solicitors details in the sales progression, MOS and MOS email.

With ease you can now see all contact details for a solicitor on the sales progression, making it easy to make contact with your solicitors over the phone!

Click here to read more! (Understanding the Sales Progression)

Click here watch a video! (Understanding the Sales Progression)

We now have the ability to send out Property Information Questionnaires within Lifesycle!

Say goodbye to creating your own forms and filtering through the all the information. With the click of a button you can now send out a fully compliant PIQ to your contacts when instructed on a new property. The PIQ is fully branded to you and all information is neatly tidied up in a PDF for your convenience and all supporting documents that may be included with the answers will be available to you in property media!

Click here to read more!
Click here to watch a video! 

We are excited to introduce a powerful new update to Iceberg Digital that will elevate your experience and ensure compliance with the latest regulations. Say hello to our latest feature: AML checks!

 

With AML checks now integrated into Iceberg Digital, you can seamlessly verify the identity of your clients and detect any potential risks. Stay ahead of the game and effortlessly conduct Anti-Money Laundering checks within the platform you already love.

 

Safeguard your business, build trust with your clients, and streamline your processes all in one place. Iceberg Digital continues to evolve to meet your needs, making your workflow smoother and more secure than ever before.

 

Upgrade your experience today with AML checks on Iceberg Digital and enjoy peace of mind knowing that your transactions are secure and compliant. Stay tuned for more updates as we continue to innovate and empower you on your real estate journey!

Click here to read an article!
Click here to watch a video!

Please note:  It is imperative that you read the article on AML pricing and the process of requesting AML credits.

Click here to read the article on AML credits.

Neuron transforms your website instantly to match visitor profiles, creating personalised experiences that boost conversions. Utilising Lifesycle's insights, it tailors content to engage customers effectively—showcasing success in selling properties in their area to potential sellers and presenting property searches to buyers, all to drive more business through your estate agency website.

Join the waitlist
Find out more

 

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We are excited to introduce a new feature that will streamline your workflow and enhance your communication with vendors! Say hello to the Vendor Feedback Report in Iceberg Digital.

 

This report specifically highlights all the viewings that were successfully carried out, providing valuable insights without cluttering the information with cancelled or no-show viewings.

 

Say goodbye to manual compilation of data and hello to a more efficient way of showcasing the efforts put into marketing a property. The Vendor Feedback Report is designed to help you maintain transparency and build stronger relationships with your vendors by keeping them informed every step of the way.

Click on Uzair today to write your Vendor Feedback report with real-time data in minutes.

We now have a more detailed way to make offers in Lifesycle! When making an offer in Lifesycle, now you have the ability to enter in details such as, solicitor information, other properties that may be in the chain from the point of the buyer, mortgage information, and proof of funds etc.

All of this information then transfers over to the Sales progression and the MOS, with the ability to attach files such as the 'Proof of Funds' documents to the MOS, if entered in to the offer! 

Click here to read more!
Click here to watch a video!

Hey Iceberg Digital users! We've got some exciting news to share with you all. Our team has been hard at work, and we are thrilled to announce the latest feature update that will take your experience to the next level.

 

Introducing the all-new "Offer Form" where clients can now easily input their information and make an offer seamlessly. This user-friendly feature puts the power in your hands, allowing you to take control and submit your offers effortlessly.

 

With this update, we aim to streamline the process, making it more convenient for you to engage with our platform. Say hello to a smoother, more interactive way of submitting your offers.

 

Get ready to dive in and experience the convenience first hand. We can't wait for you to try out the new "Offer Form" and see how it enhances your workflow. Stay tuned for more updates as we continue to innovate and improve your Iceberg Digital experience!

 
Click here to read more!
Click here to watch a video!

Hey Iceberg Digital users, we're back with a fantastic update that's going to make managing your contacts even easier! We're thrilled to announce the launch of the new Snooze feature in Rocks. Now, you can take control of your contact interactions like never before.

 

With the Snooze feature, you can now temporarily pause notifications and reminders for specific contacts for 30, 60, or 90 days, or even indefinitely. Whether you need a break from a conversation, want to follow up at a later date, or simply need some space, the Snooze feature has got you covered. It's all about giving you the flexibility and freedom to manage your contacts on your terms.

 

Say goodbye to feeling overwhelmed by constant notifications and hello to a more organized and efficient way of staying connected. The Snooze feature is designed to empower you to prioritize your interactions and focus on what matters most. So go ahead, give it a try, and let us know how this new feature enhances your experience with Rocks!

 

Stay tuned for more exciting updates and features coming your way. We're committed to making Rocks the ultimate tool for managing your contacts effortlessly. Keep rocking, Iceberg Digital users!

 
Click here to read more about active potential listings!
Click here to read more about active potential viewings! 

We're excited to unveil a cool new feature in Iceberg Digital that's bound to level up your feedback experience! You can now jot down notes while viewing feedback, making collaboration smoother and more efficient than ever before.

 

With this handy addition, you can capture your thoughts, ideas, and action items right alongside the feedback you're reviewing. Keep everything organized and in one place, ensuring that no valuable insights or next steps slip through the cracks.

 

Say goodbye to switching between different tools or losing track of important details. The ability to add notes directly within the feedback view puts you in control, helping you stay focused and productive as you work towards enhancing your product or service.

 

Get ready to supercharge your feedback process with this new feature. Stay tuned for more updates as we continue to fine-tune Iceberg Digital to meet your needs and exceed your expectations. Happy note-taking!

Click here to read more!

 

We are thrilled to announce a game-changing update to Iceberg Digital that will enhance your user experience like never before! You asked, and we listened - introducing the all-new Feedback Reporting feature!

 

Say goodbye to cluttered feedback lists! With this latest addition, you can now manually report feedback, ensuring that it is promptly addressed and marked as reported in the property/contact. This simple yet powerful functionality streamlines your workflow, making it easier to track and manage feedback effectively.

 

By incorporating your valuable feedback into our product development process, we continue to prioritize user-centric enhancements that empower you to achieve more with Iceberg Digital. We believe that every user voice matters, and this feature is a testament to our commitment to delivering a seamless and personalized experience for you.

 

Get ready to take control of your feedback management like never before!  Your input drives our innovation, and we can't wait to see how this update elevates your user journey!

Click here to read more!

 

We are now happy to introduce that any changes you make to your MA's in Market Appraisal settings, will now change all previous MA's that have been sent out as well as all future MA's going forward.

To change all previous MA's that have been sent out used to be a support request. However, now whenever you make a change in Market appraisal settings, it will now change all previous MA's too.

Click here to read more!

Hey there, Iceberg Digital users! We are super excited to share the latest update with you. Our team has been hard at work, and we are thrilled to announce the implementation of a brand new feature in our product. Say hello to "Proceeds of Sale" for mortgages!

 

We understand that buying a property can be a complex process, and securing a mortgage is often a crucial step. To simplify things for you, we have added a new answer option to the registration question, "Do you require a mortgage in order to buy?" Now, you can select the option "Proceeds of Sale" if you plan to use the proceeds from the sale of another property to fund your purchase.

 

This new feature caters to the needs of users who are selling their current property and using the proceeds to finance their new one. By providing this option, we aim to make the registration process seamless and tailored to your unique circumstances.

 

We believe in continuously improving our product based on your feedback and needs. Our team is dedicated to making your experience with Iceberg Digital the best it can be. We hope you find this new feature helpful and that it brings you one step closer to your dream home. Stay tuned for more exciting updates, and happy house hunting!

 

We have removed the 2nd box from the feedback forms. The final box is titled: Any other feedback

 

We're thrilled to share some exciting news with all our amazing Iceberg Digital users! Your favorite real estate software just got even better with our latest update. Say hello to the new "Feedback Reporting" feature that has been seamlessly integrated into our platform.

 

With this fresh addition, you can now easily mark feedback as reported manually. This means that once feedback is reported, it will be removed from the list and prominently display as reported in the property or contact details. This enhancement streamlines your workflow, ensuring that you can stay organized and up-to-date with all your feedback interactions.

 

Our team has been hard at work to bring you this functionality, designed to make your user experience smoother and more efficient. We understand the importance of user feedback and are committed to continuously improving Iceberg Digital to meet your needs. Your input and suggestions are invaluable to us, and this update is a result of listening to your feedback.

 

Get ready to experience the convenience and effectiveness of the new "Feedback Reporting" feature. Log in to Iceberg Digital today to explore this latest update and let us know what you think. Stay tuned for more enhancements as we strive to empower you with the best tools for success in the real estate industry!

 

 Notes section has been added to viewing feedback.

We have some exciting news to share with you today - our latest update brings a highly requested feature to our product: recurring calendar appointments!

 

Now, you can easily create recurring appointments for all your important meetings and events. With just a few clicks, you can set up appointments that repeat daily, weekly, monthly, or even yearly.

Click here to read an article and learn more!

Click here to watch a video!

 We have just implemented a highly requested feature – Sync with Outlook, Google, and iOS Calendar.

 

With this new update, you can now seamlessly sync your Iceberg Digital calendar with your Outlook and iOS calendars. No more toggling between different apps or manually adding events in multiple places. 

Click here to read an article on syncing with iOS
Click here to read an article on syncing with Google
Click here to read an article on syncing with Outlook

Book a viewing from the Property Website Page - Your customers can select a date and time they would like a viewing when they see the property on your Lifesycle search page, and this time and date pulls through to your leads where you can then book them in for a viewing straight away!

Booking a Viewing from Leads - With our latest update, you can now book Lifesycle leads in for viewings directly from the lead detail page, saving you precious time and streamlining your workflow.

 

Booking a viewing has never been this simple. Just a few clicks, and you're all set. 
Please note: This will impact new leads going forward from 11/01/24

 
Click here to read an article and learn more!

Click here to watch a video!

We now have the ability to customise the logo and the colour of our forms in Lifesycle.

Whether you change your logo for each branch, or change your logo for a particular form to match your message, you can now easily make the adjustments.

You can also make edits  to the Primary, Secondary, and Tertiary colours of your form to make your colour scheme match your logo.

Please be sure to double check ALL form names in Lifesycle as they will all be soon be made client facing.

Please note the immediate previewing of a form once created is temporarily unavailable.

 Click here to read an article and learn more!

Introducing the Subscription Timeline. A way for you to easily track all the times a contact has subscribed and unsubscribed from particular categories of content. Easily see the time and date a contact unsubscribed. You can also see whether it was a Lifesycle user that unsubscribed the contact, or if it was the contact who unsubscribed themselves.

Click here to read an article and find out more.